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Time & Attendance Annual Support Agreement

Implementation

1-800-TIMECLOCKS offers services that get you up and running quickly and efficiently. Through remote installation or on-site installation, 1-800-TIMECLOCKS will be there through all phases of implementation. Implementation services include: activation of system, installation of your data engine, installation of your administration tools, creation of your database, importing employee data, configuration of your system, and data collection terminal diagnostic and setup.

Training

Once the implementation phase of your new Time & Attendance system has been completed, certified technicians will help you get started and acquainted with your new time labor management system. 1-800-TIMECLOCKS provides professional instructor-led training to make the transition to your Time & Attendance system as simple as possible for you and your employees. Provided on-site or remotely, training sessions are designed to provide the tools your staff will need to use your system successfully in your business environment.

Maintenance & Support

1-800-TIMECLOCKS offers various software and hardware maintenance/support plans to provide customers with telephone support, help-desk support, on-site support, as well as notification of services and discounts on certain upgrades and products.  Maintenace plans offer full coverage on parts, labor and repair or replacements of hardware components. With a maintenance or support plan you'll enjoy peace of mind, knowing the answer is simply a phone call away.